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"Subscription Required" when sending a message right as page loads

When I try to send a message as soon as the page loads, it fails with a “Subscription Required“ toast. I have to then wait a couple seconds before actually sending that message.

Status: Completed4 comments

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Comments4

  • Gray Tomato

    I have a similar issue when the connection get lost. I have three different examples, in all of them the connection got lost.

    For example the connection with the company vpn lasts no more than 4 hours then you need to reconnect and after I connect with the vpn I need to reload the page.

    Another example is when I work on the train, the connection is lost frequently and I have to reload the page to see the chat with the subscription.

    And in the every day life, after I leave my computer with the chat open and put the computer on hybernation and come back I need to reload the page to use the chat.

  • Pink Pulsar

    For me this is now completly broken, waiting some time does not fix it.

    I normally use Brave but also tried in Chrome.

    Whats interesting when I go to settings I can see I am subscribed, but e.g. the usage limits are not shown

    • Mark Florkowski

      Team

      This is unrelated.

      It appears that our payments provider had a brief outage this morning for approximately 30 minutes around 2AM PT.

      We are working with them to address this going forward to prevent service interruption.

  • Teal Mongoose

    Similar/connected issue when trying to upload files as soon as the page loads