If the issue persists, contact support and provide the following: Trace ID: 3f5931d2b6a92f4ff5b07a082420209e
Mark Florkowski
Team
This trace is an unrelated error. Does the “retry” button not work?
Red Bucket
This trace is an unrelated error. - It’s not clear to me how I should know whether it’s related or not. It’s also not clear where we should “contact support” for these. I obliged the request and the system asks me to search and I was using the GPT-5 model, so this seemed to be the place.
Does the “retry” button not work? It did not at the time and was using up my premium prompts despite getting errors.
Mark Florkowski
Team
The OP was regarding specifically a rate limit error, where yours does not seem to have mentioned a rate limit (correct me if I am wrong, but the trace did not seem to indicate that you would be shown a rate limit error)
Premium credits would be deducted immediately on send, but should be restored if an error is shown. Note: the counter in settings may not update in real time if you have it open side-by-side.
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Comments5
Mark Florkowski
This should be resolved now
Red Bucket
If the issue persists, contact support and provide the following: Trace ID: 3f5931d2b6a92f4ff5b07a082420209e
Mark Florkowski
This trace is an unrelated error. Does the “retry” button not work?
Red Bucket
This trace is an unrelated error. - It’s not clear to me how I should know whether it’s related or not. It’s also not clear where we should “contact support” for these. I obliged the request and the system asks me to search and I was using the GPT-5 model, so this seemed to be the place.
Does the “retry” button not work? It did not at the time and was using up my premium prompts despite getting errors.
Mark Florkowski
The OP was regarding specifically a rate limit error, where yours does not seem to have mentioned a rate limit (correct me if I am wrong, but the trace did not seem to indicate that you would be shown a rate limit error)
Premium credits would be deducted immediately on send, but should be restored if an error is shown. Note: the counter in settings may not update in real time if you have it open side-by-side.