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"Manage subscription" not loading

For me my manage subscription is not loading, the stripe site is loading indefinitely. Is there any fix to that?

Status: Closed7 comments

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Comments7

  • Teal Ox

    I experienced this issue today for a few hours on Brave browser with adblock disabled and shields down.

    • Mark Florkowski

      Team

      Is this still happening? Are there any errors in your browser network tab or console? Does the issue persist on other browsers?

      • Teal Ox

        Hey Mark, just looks like on Brave the page takes over 15s to load (So it will never load if you aren’t patient), on edge it loads in less than a second

        No network errors

        1 Console error

        Refused to load the image 'blob:https://billing.stripe.com/f6a54b24-7d9d-4b2d-81f6-43d8513c6306' because it violates the following Content Security Policy directive: "img-src https://t.stripe.com data: https://files.stripe.com https://q.stripe.com https://s3.amazonaws.com/stripe-uploads/ 'self' https://stripe-camo.global.ssl.fastly.net https://d1wqzb5bdbcre6.cloudfront.net".

        Shields down, uBlock off

        It’s also the stripe page, not on t3

        I think it time I stop using brave

        • Mark Florkowski

          Team

          Very interesting. I am not sure how much we will be able to do about this on our end, but will forward this information along to our contacts at Stripe so that perhaps they are able to address it.

  • Mark Florkowski

    Team

    I am not able to reproduce this on my side, are you getting any errors?

    Also, can you confirm the same behaviour occurs in an incognito tab as well?

    • Bronze Rice

      I can’t reproduce it anymore now, I think it only appears about max ~1 day after subscribing. Maybe Stripe can’t establish a proper session there idk.

      • Mark Florkowski

        Team

        very strange.If you happen to run into it again, feel free to re-open.