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Can't go into external billing page

Doesn’t work when the button is pressed and is console logging the following

Failed to load resource: the server responded with a status of 500 ()

main-BPZi_bzC.js:1565 [Autumn] server login has been failing, cached error: too many connections for role "pscale_api_niw6b77mfji2" (server_login_retry)

toContainerResult @ main-BPZi_bzC.js:1565

billing-BGObJxQK.js:1 [AUTUMN][BILLING_PORTAL] Error: Qw: server login has been failing, cached error: too many connections for role "pscale_api_niw6b77mfji2" (server_login_retry)

at toContainerResult (main-BPZi_bzC.js:1565:6978)

at async AutumnClient.handleFetch (main-BPZi_bzC.js:1571:4590)

at async AutumnClient.post (main-BPZi_bzC.js:1571:4931)

at async AutumnClient.openBillingPortalMethod (main-BPZi_bzC.js:1571:1632)

at async kY (main-BPZi_bzC.js:1571:13051)

at async t (billing-BGObJxQK.js:1:1319)

Failed to load resource: the server responded with a status of 500 ()

main-BPZi_bzC.js:1565 [Autumn] Unexpected token '<', "<html>

<h"... is not valid JSON

toContainerResult @ main-BPZi_bzC.js:1565

await in toContainerResult

handleFetch @ main-BPZi_bzC.js:1571

billing-BGObJxQK.js:1 [AUTUMN][BILLING_PORTAL] Error: Qw: Unexpected token '<', "<html>

<h"... is not valid JSON

at toContainerResult (main-BPZi_bzC.js:1565:6978)

at async AutumnClient.handleFetch (main-BPZi_bzC.js:1571:4590)

at async AutumnClient.post (main-BPZi_bzC.js:1571:4931)

at async AutumnClient.openBillingPortalMethod (main-BPZi_bzC.js:1571:1632)

at async kY (main-BPZi_bzC.js:1571:13051)

at async t (billing-BGObJxQK.js:1:1319)

Status: Closed1 comment

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Comments1

  • Mark Florkowski

    Team

    OUr payments provider had an outage yesterday that caused a number of issues like this. Are you still encountering issues?